Terms & Conditions
Order Processing & Shipping
•Orders are processed and delivered within 4 to 20 business days.
•Delivery times may be affected by external factors such as customs clearance, weather conditions, or carrier delays.
Damaged Items
•If you receive a damaged item, you must report it on the same day of delivery for us to assist you.
•Reports made later than 24 hours after delivery will not be eligible for a resolution.
•Customers must provide clear photos or videos of the damaged item when submitting a report.
Returns & Exchanges
•Returns and exchanges will not be accepted for items damaged by the customer.
•Return requests must be made within 24 hours of receiving the item.
Contact Information
To report a damaged item or request a return, please contact us at [email protected] with your order details and supporting images.